WhippleWare Tech Support

This help system represents our absolute best effort to provide you with a resource that can not only answer your questions, but that does so thoroughly and easily. When you have a question, please begin by consulting on-line help for an answer.

If help cannot answer your question, you can contact tech support in any of the following ways:

E-Mail: tech@whippleware.com (by far the best way)

Tel*: (617) 264-9986

Web: http://www.whippleware.com

 

*If you call on the telephone:

Before calling: If calling to discuss an error message, print out or view the error log, and have the logged information at your fingertips. Better yet, e-mail it to us.

When you call: Please have your computer up, running the software, and within reach of the phone.

If support is not available when you call, leave a message and we will call you back ASAP.